Customer Reviews

We’ve had insurance through Pioneer for over 30 years. The rates and service are more than competitive and staff have always been friendly and professional! Our coverage gives peace of mind.

Friendly staff who know me by name….even out of the office! Available when needed, informative and helpful.

Competitive pricing, great Customer Service. Shelly Kerns is great!

we call, you come to us. we need you make time to talk to us, keep up the good work.

Have had all insurances with Pioneer for many years and would never switch. They always have the customers best interest in mind. So friendly and helpful! Matthew is very knowledgeable and thorough.

timely and professional

Very informative and pleasant experience being first-time renters. Good communication and easy to get ahold of,” referring to Agent Shelly Kerns. –- Customer Testimonial by Samantha of Elkins

Jeff Stalnaker is one of the best agents I’ve worked with. He goes above and beyond what most agents would do.” — Customer Testimonial by Brenda of Elkins

Great service, great guy!” (referring to Vice President Jeff Stalnaker) — Customer Testimonial by Helen of Elkins